Last updated: 21 August 2026
License Manager ("License Manager", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use license-manager.co.uk (the "Website") or use our licence management, software licensing and related services (the "Services").
For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are responsible for the personal information we process in connection with the Website and Services.
Depending on how you use the Website and Services, we may collect the following information.
When you create an account or use our Services, we may collect:
Your name or username
Email address
Password or authentication information
Account preferences
Account status
Licence and subscription information
Software or product information associated with your account
Passwords should be stored securely and should not be shared with us or anyone else.
When you purchase, activate or manage a software licence through our Services, we may collect information relating to that licence, including:
Licence key or licence identifier
Product or software name
Activation status
Activation date and expiry date
Subscription information
Device or installation information where required for licence management
Information relating to licence usage or activation attempts
Where you purchase a product or service from us, payment information may be processed by our payment provider.
Where payment processing is handled by a third-party payment provider, we may not receive or store your complete payment card details.
We may receive information such as:
Payment status
Transaction reference
Amount paid
Currency
Billing information
Payment date
Limited payment information provided by the payment processor
Payment providers may process your information according to their own privacy policies.
When you access our Website, certain technical information may automatically be collected, including:
IP address
Browser type and version
Operating system
Device information
Screen resolution or similar technical information
Date and time of access
Pages visited
Referring website
Error and diagnostic information
Website and service usage information
We use this information to operate, secure and improve the Website and Services.
If you contact us, we may retain information contained in your communication, including your name, email address and the contents of your enquiry.
This allows us to respond to your request and maintain an appropriate record of customer support.
We may use personal information to:
Create and manage your account
Provide our Services
Process and manage software licences
Activate and validate licences
Process purchases and payments
Provide customer support
Respond to enquiries
Send important service notifications
Manage subscriptions
Detect and prevent fraud or misuse
Protect the security of our systems
Maintain records
Troubleshoot technical problems
Improve our Website and Services
Comply with legal and regulatory obligations
Enforce our terms and conditions
Establish, exercise or defend legal claims
We will only use your personal information where we have a lawful basis for doing so.
Depending on the circumstances, we may process your personal information on one or more of the following legal bases:
Processing may be necessary to provide the Services you have requested, fulfil a purchase, manage your account or administer a software licence.
We may process information where necessary to comply with a legal or regulatory requirement.
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
Examples may include maintaining Website security, preventing fraud, improving our Services and managing business records.
Where required by law, we may rely on your consent, for example for certain cookies, analytics or marketing communications.
Where processing is based on consent, you may withdraw your consent at any time.
We may occasionally send information relating to our Services, products, updates or offers where permitted by applicable law.
You can opt out of marketing communications at any time by using the unsubscribe option contained in the relevant communication or by contacting us.
We will continue to send essential service-related communications where necessary, such as account, licence, security or transaction notifications.
The Website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information about your visit and provide functionality.
We may use cookies for purposes including:
Keeping you signed in
Maintaining security
Remembering preferences
Providing essential Website functionality
Understanding Website usage
Improving Website performance
Measuring the effectiveness of our Services
Some cookies may be provided by third-party services.
Where required, we will request your consent before placing non-essential cookies on your device.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.
We may use trusted third-party companies to provide services on our behalf.
These may include providers involved in:
Payment processing
Website hosting
Cloud storage
Email delivery
Customer support
Security and fraud prevention
Analytics
Software licensing infrastructure
Database and technical infrastructure
Where a third party processes personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security arrangements are in place.
Third-party providers may only process information as permitted by applicable law and the arrangements we have with them.
Where necessary to provide or validate a software licence, certain information may need to be shared with the relevant software publisher, developer or licensing provider.
This may include information such as:
Licence identifier
Product information
Activation information
Device or installation information
Account or transaction information where necessary
The relevant third party may process this information according to its own privacy policy and licensing terms.
Payments may be processed through third-party payment providers.
We do not intend to store complete payment card numbers or security codes on our own systems where payment processing is handled by a third-party payment provider.
The payment provider may collect and process payment and billing information in accordance with its own privacy policy.
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Unauthorised disclosure
Loss
Destruction
Alteration
Accidental disclosure
Other unlawful processing
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential and should notify us if you believe your account has been compromised.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time information is retained may depend on:
The nature of the information
The reason it was collected
Whether you have an active account
Whether there is an ongoing contractual relationship
Legal or regulatory requirements
Accounting and tax requirements
The establishment, exercise or defence of legal claims
Legitimate business requirements
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Some of our service providers may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place as required by applicable data protection legislation.
These safeguards may include adequacy regulations, international data transfer agreements, standard contractual clauses or other legally recognised mechanisms.
Depending on the circumstances, you may have the following rights under applicable data protection law:
You may request a copy of the personal information we hold about you.
You may ask us to correct inaccurate or incomplete personal information.
You may ask us to delete your personal information in certain circumstances.
You may ask us to restrict the processing of your information in certain circumstances.
Where applicable, you may request certain personal information in a structured, commonly used and machine-readable format.
You may have the right to object to certain types of processing, including processing based on legitimate interests or direct marketing.
Where we process information based on your consent, you may withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise any of your data protection rights, please contact us using the contact details provided on the Website.
We may need to verify your identity before responding to certain requests.
We will normally respond to valid requests within the timeframe required by applicable data protection law.
There may be circumstances where we are legally permitted or required to refuse or limit a request.
Our Website and Services are not intended to knowingly collect personal information from children without appropriate consent where such consent is required by law.
If you believe that a child has provided personal information to us in circumstances where this should not have occurred, please contact us so that we can investigate and take appropriate action.
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of third-party websites.
When you follow a link to another website, you should review that website's privacy policy before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements or business practices.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy.
We recommend reviewing this page periodically.
If you have concerns about how we process your personal information, please contact us first so that we have an opportunity to investigate and resolve your concern.
You also have the right to lodge a complaint with the UK's data protection regulator:
Information Commissioner's Office (ICO)
The ICO regulates data protection and privacy matters in the United Kingdom.
You can find information about making a complaint on the ICO's website.
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your information is handled, please contact us using the contact details provided on the Website.
License Manager
Website: license-manager.co.uk
Important: This Privacy Policy is general website wording and should be reviewed against the actual data flows used by License Manager. In particular, the final version should identify the actual company/legal entity operating the site, registered address, payment provider, hosting provider, analytics/cookie services, email provider and any third parties that receive licence or activation information.