Terms and Conditions

Last updated: 21 August 2026

These Terms and Conditions ("Terms") govern your use of the License Manager website at license-manager.co.uk (the "Website") and any products, software licences, subscriptions, licence keys, activation services or related services supplied through the Website (the "Services").

By accessing the Website, creating an account, purchasing a product or using any of our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use the Website or Services.

1. About License Manager

License Manager provides software licence management and related services.

Depending on the product, we may provide software licences, licence keys, subscriptions, activation services, licence management tools or access to third-party software and services.

The specific terms applying to a particular software product may also include the relevant software publisher's End User Licence Agreement ("EULA") or additional licence terms.

Where a third-party EULA applies, you are responsible for complying with that EULA.

2. Eligibility

You must provide accurate information when creating an account or purchasing a Service.

You must be legally capable of entering into a binding contract.

If you are purchasing on behalf of a business or organisation, you confirm that you have authority to enter into these Terms on its behalf.

3. Account Registration

Certain Services may require you to create an account.

You are responsible for:

  • Providing accurate registration information

  • Keeping your account information up to date

  • Maintaining the confidentiality of your login credentials

  • Preventing unauthorised access to your account

  • Notifying us if you believe your account has been compromised

You must not share your account with another person where the applicable Service is intended for individual use.

We reserve the right to suspend or terminate accounts where we reasonably believe that an account is being used fraudulently, unlawfully or in breach of these Terms.

4. Licence Purchases

When you purchase a software licence through the Website, you are purchasing the licence rights described for that particular product.

Unless expressly stated otherwise, purchasing a licence does not transfer ownership of the underlying software or its intellectual property rights to you.

Your licence may be subject to:

  • A fixed licence period

  • A subscription period

  • A maximum number of activations

  • A maximum number of devices

  • A particular software version

  • Particular usage restrictions

  • Geographic restrictions

  • A third-party EULA

The applicable product description or licence terms will provide further information where relevant.

5. Licence Keys and Activation

Where a product is supplied using a licence key, activation code or similar credential, you are responsible for keeping that information secure.

Licence keys must not be:

  • Resold without our written permission

  • Published publicly

  • Shared with unauthorised users

  • Distributed through websites or forums

  • Used to circumvent licensing restrictions

  • Used for fraudulent or unlawful purposes

A licence may be automatically associated with an account, device or installation depending on the requirements of the relevant software.

We may restrict or disable licences where we reasonably believe that they have been obtained or used fraudulently or in breach of these Terms.

6. Third-Party Software

Some products or Services may involve software developed or supplied by third parties.

Third-party software remains subject to the terms imposed by its respective developer or publisher.

License Manager does not acquire ownership of third-party software simply by providing a licence or facilitating its activation.

We are not responsible for changes made by a third-party developer or publisher to its software, licensing system, activation servers, subscription requirements or compatibility.

7. Prices

Prices displayed on the Website are subject to change.

The price applicable to your purchase will normally be the price displayed at the time you place your order, subject to obvious pricing errors.

Where applicable, taxes, VAT or other charges will be displayed during the purchasing process.

We reserve the right to correct obvious pricing errors before fulfilling an order.

If an obvious pricing error has occurred, we may contact you and provide the option to proceed at the correct price or cancel the order.

8. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • Payment has not been successfully completed

  • Fraud or suspicious activity is detected

  • A product has been incorrectly priced

  • A product is unavailable

  • An order breaches these Terms

  • We are unable to verify the transaction

If we cancel an order after payment has been taken, we will normally arrange an appropriate refund.

9. Payment

Payments may be processed by third-party payment providers.

You agree to provide accurate and complete payment and billing information.

You authorise the relevant payment provider to process payments associated with your purchase.

We do not normally store complete payment card information where payment processing is handled by a third-party payment provider.

10. Subscriptions and Renewals

Where a Service is provided on a subscription basis, the subscription period, price and renewal terms will be displayed before purchase.

Unless otherwise stated, subscriptions may automatically renew where you have agreed to recurring billing.

You may cancel a recurring subscription in accordance with the cancellation instructions provided with the Service.

Cancellation of a subscription will normally prevent future renewals but does not automatically entitle you to a refund for a period that has already been paid for, subject to your statutory rights.

11. Delivery of Digital Products

Where a product is delivered digitally, delivery may take place by:

  • Email

  • Your License Manager account

  • A download page

  • An activation key

  • An activation process

  • Another electronic method specified at the time of purchase

You are responsible for ensuring that the email address and account information supplied to us are accurate.

Digital delivery may be delayed by technical problems, payment verification, fraud checks or circumstances outside our reasonable control.

12. Refunds and Cancellation

Consumer customers in the United Kingdom may have statutory cancellation rights in certain circumstances.

However, digital content supplied immediately after purchase may be subject to specific rules regarding cancellation rights.

Where applicable, you may be asked to expressly acknowledge that digital content can be supplied immediately and that you may lose certain cancellation rights once supply begins.

Nothing in these Terms is intended to remove or restrict any statutory consumer rights that cannot legally be excluded.

Any additional refund policy displayed on the Website forms part of these Terms where applicable.

Where a product is defective, does not match its description or otherwise fails to meet applicable legal requirements, you may have additional statutory rights.

13. Licence Problems

If you experience a problem with a licence or activation, you should contact us as soon as reasonably possible.

We may request information necessary to investigate the issue, which may include:

  • Order information

  • Licence information

  • Error messages

  • Software version

  • Operating system

  • Activation information

  • Device information

We will make reasonable efforts to investigate legitimate licence and activation issues.

14. Prohibited Use

You must not use the Website or Services:

  • For unlawful purposes

  • To commit fraud

  • To distribute malware

  • To interfere with our systems

  • To attempt to gain unauthorised access

  • To circumvent licence restrictions

  • To reverse engineer our licensing systems where prohibited by law

  • To exploit vulnerabilities

  • To impersonate another person or organisation

  • To distribute stolen or fraudulent licence keys

  • To resell Services without permission

  • To interfere with another customer's account

  • In any way that could damage or disrupt the Website or Services

We reserve the right to investigate suspected abuse and take appropriate action.

15. Intellectual Property

All intellectual property rights in the License Manager Website, including its design, branding, graphics, text, software and underlying systems, belong to us or our licensors unless otherwise stated.

You are granted a limited right to access and use the Website for its intended purpose.

You may not copy, reproduce, modify, distribute, sell or commercially exploit Website content without appropriate permission, except where permitted by law.

Third-party trademarks and software remain the property of their respective owners.

16. Website Availability

We aim to keep the Website and Services available but do not guarantee uninterrupted availability.

The Website may occasionally be unavailable due to:

  • Maintenance

  • Updates

  • Technical problems

  • Hosting failures

  • Internet outages

  • Security incidents

  • Third-party service failures

  • Circumstances beyond our reasonable control

We may modify, suspend or discontinue parts of the Website or Services where reasonably necessary.

17. Security

You must not attempt to compromise the security of the Website or Services.

This includes attempting to:

  • Access accounts without permission

  • Obtain another user's information

  • Circumvent authentication

  • Scan or attack our systems

  • Introduce malicious software

  • Exploit vulnerabilities

  • Interfere with servers or networks

Suspected security vulnerabilities should be reported to us responsibly rather than exploited.

18. User Content

Where the Website allows you to submit information, comments, support requests or other content, you remain responsible for that content.

You must ensure that anything you submit:

  • Is accurate where relevant

  • Does not infringe another person's rights

  • Is not unlawful

  • Does not contain malicious software

  • Does not contain inappropriate or abusive material

You grant us permission to use submitted information where reasonably necessary to provide and operate the Services.

19. Third-Party Services

The Website may integrate with or link to third-party services.

These services may include payment providers, software publishers, hosting providers, analytics providers and other technology providers.

We are not responsible for the availability, functionality, security or policies of third-party services.

Your use of third-party services may be subject to separate terms and privacy policies.

20. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and Services are provided without guarantees that they will always be uninterrupted, error-free or compatible with every device or software environment.

We do not guarantee that third-party software, activation servers or licensing systems will remain available or unchanged.

Nothing in these Terms excludes or limits any warranty, condition or statutory right that cannot legally be excluded or limited.

21. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses, including loss of profits, revenue, business opportunities, goodwill, anticipated savings or data, arising from your use of the Website or Services.

We are not responsible for failures caused by circumstances outside our reasonable control, including third-party software, licensing servers, payment providers, hosting providers, internet failures or other third-party services.

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot legally be excluded or limited

  • Your statutory consumer rights

If you are a consumer, these Terms do not affect your legal rights.

22. Suspension and Termination

We may suspend or terminate access to an account or Service where we reasonably believe that:

  • You have breached these Terms

  • Fraudulent activity has occurred

  • The Service is being used unlawfully

  • The account presents a security risk

  • Payment obligations have not been met

  • Continued access could cause harm to our systems or other users

Where appropriate, we will provide notice and an opportunity to resolve the issue.

Termination does not affect rights or obligations that arose before termination.

23. Changes to Services

We may modify or update the Website and Services from time to time.

Where changes materially affect an existing paid Service, we will take reasonable steps to provide appropriate information where required.

Third-party software and licensing systems may also change independently of us.

24. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using the Website, you acknowledge that personal information may be processed in accordance with that Privacy Policy and applicable data protection legislation.

25. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control.

Such circumstances may include:

  • Internet or telecommunications failures

  • Power failures

  • Hosting failures

  • Cyber attacks

  • Government action

  • Natural disasters

  • Fire

  • Flood

  • War

  • Industrial disputes

  • Third-party service failures

  • Software publisher outages

  • Licensing server failures

  • Other events beyond our reasonable control

We will take reasonable steps to minimise the impact of such events where possible.

26. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also have mandatory rights under the laws of the country in which you live.

Nothing in these Terms prevents a consumer from relying on mandatory consumer protection laws that apply to them.

Subject to those rights, the courts of England and Wales shall have jurisdiction over disputes relating to these Terms.

27. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

28. Entire Agreement

These Terms, together with any applicable product-specific licence terms, refund policy, Privacy Policy and other terms expressly incorporated into them, form the agreement between you and License Manager regarding your use of the Website and Services.

29. Contact

If you have questions regarding these Terms, a purchase, licence or Service, please contact us using the contact details provided on the Website.

License Manager
Website: license-manager.co.uk


Important Notice

These Terms and Conditions are general legal wording intended as a starting point for a UK software licensing website. They should be reviewed by a qualified UK solicitor before being treated as the final contractual terms for the business, particularly the sections covering consumer cancellation rights, digital content, refunds, subscriptions, liability and the identity of the legal entity operating License Manager.